Important Information
Policies
To help make your stay at Terrasse Royale Hotel in Montreal as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Policies reflect an extended-stay, apartment-style hotel model.
- Check-In & Check-Out
Check-in at Hotel Terrasse Royale Montreal generally begins in the afternoon, while check-out is scheduled around midday. Early check-in or late check-out requests may be accommodated depending on availability.
- Identification & Payment
Valid government-issued photo identification is required at check-in. A credit card may be used for payment confirmation or incidentals.
- Cancellation Policy
Cancellation terms vary by rate type, with flexible and non-refundable options depending on booking conditions.
- Pet Policy
Pets are not permitted. Service animals are accepted in accordance with regulations.
- Parking Policy
On-site underground parking is available for an additional fee and subject to availability.
- Accessibility
Elevators and accessible suites are available. Guests with specific needs are encouraged to confirm arrangements before arrival.